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Make usage Statistics on dashboard exportable in Excel

Request from: Angela Young, UCL Suggested solution by the client: statistics can be exported in an Excel sheet, rather than only PDF format.
over 1 year ago in Stats 0 Future consideration

Stats on most searched contents or resources

It would be helpful, if you could provide stats/data on the most searched contents or resources in the browser by the user. It could be both the resources which the organisation subscribes to or the unique resources or contents. It would be helpfu...
6 months ago in Stats 0 Future consideration

Please create a support system where all of my colleagues can view the status of an issue

An issue turned in via your intercom system can not be followed by my colleagues. So I have to keep track of things myself in order for my colleagues there is an issue with something. At several organizations we can keep track via support numbers.
about 1 year ago in Other 1 Working on it

Do not search for DOIs & ISBNs in certain areas on specific webpage

There are multiple clients that are not happy about Alternatives popup showing on certain webpages, related to DOIs and ISBNs found on the webpage area that should not be looked at. One example is Wikipedia, where Alternatives popup shows most of ...
7 months ago in Alternatives 3 Planned

ALS Filters or Multiple Windows

Would be great if we could add a filter option to ALS allowing users to narrow down search results. I.e thesis, special collections etc Or multiple windows for different content
8 months ago in ALS integrations / Lean Library Futures Features 0 Future consideration

ILL popup when you have access to the publisher

The situation in which the domains are in the list of our e-resource domains, yet we see the ILL popup and not showing the Get access popup to access the publisher in case we don't have access to the article. The Get Access popup is hidden as a se...
8 months ago in Extension UI 0 Working on it

Ability to right-click on the “Make Interlending Request” or “eBook available at a different location” buttons (Alternatives) and copy the URL.

With the old extension design, we used to be able to right-click on the “Make Interlending Request” or “eBook available at a different location” buttons and be able to copy the URL. These URLs could then be shared with users to link to a pre-popul...
over 1 year ago in Alternatives 1 Reviewed - On hold

Can we move the 'Services' box above 'Tools'

Can we move the 'Services' box above 'Tools', on smaller browser windows it is often hidden, and the tools menus is less important
over 1 year ago in Dashboard UI / Lean Library Futures Features 0

Resize editscreen Assist message

The add/editscreen for Assist message is way too large (Chrome) and should be smaller or even better, resizeable.
9 months ago in Assist 0

Set times during the day for Assist messages to show

Request from: Joseph, York St John University Original report: I wanted the Library Support Assist Message only for after hours. Rather than manually set it on and off, can we set the message for certain hours that is not constrained by the date (...
over 1 year ago in Assist 0