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Assist

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Assist message for multiple domains

It would be useful to be able to add multiple domains to one assist message. For example. I want to add the same message to ChatGPT and Copilot but as far as I can see I can only add one domain to a message.
25 days ago in Assist 0

Resize editscreen Assist message

The add/editscreen for Assist message is way too large (Chrome) and should be smaller or even better, resizeable.
27 days ago in Assist 0

Additional means to detect authorized users

Some library resources use EZproxy for authentication, but not as a proxy. Other resources operate outside the EZproxy ecosystem entirely. In some cases, authorized users login to EZproxy, but URLs do not include the EZproxy host name. Can Lean Li...
4 months ago in Access (Authentication) / Assist 0 Feasibility review

duplicate assist messages witouth start/end date

When I want to duplicate an assisit message, I usually do so because I want the same (login here) message to show at specific URL's or subdomains (and not everywhere). For instance at the database homepage and the publisher product site, or on the...
about 2 months ago in Assist / Dashboard UI 0

Configure multiple Assist messages on the same domain

Request from: Simone, Zurich University of the Arts Original report: Today I configured some assist messages with information on OA publishing for our university members. For some publishers the publishing cap for 2022 has already been reached and...
10 months ago in Assist 0 Future consideration

Set times during the day for Assist messages to show

Request from: Joseph, York St John University Original report: I wanted the Library Support Assist Message only for after hours. Rather than manually set it on and off, can we set the message for certain hours that is not constrained by the date (...
10 months ago in Assist 0

Assist Message: can't be marked as read button

Request from:University of Falmouth Original report: They would like to have a "Mark as read" button for assist messages. Specific example they gave was on Fashion and Beauty Monitor | Fashion and Beauty Industry Database (fashionmonitor.com) They...
10 months ago in Assist 0 Reviewed - On hold