Please create a support system where all of my colleagues can view the status of an issue
An issue turned in via your intercom system can not be followed by my colleagues. So I have to keep track of things myself in order for my colleagues there is an issue with something. At several organizations we can keep track via support numbers.
The situation in which the domains are in the list of our e-resource domains, yet we see the ILL popup and not showing the Get access popup to access the publisher in case we don't have access to the article. The Get Access popup is hidden as a se...
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Working on it