Request from: Marion, Unibe
Original report:
Für Zugang auf diese campuslizenzierten Inhalten melden Sie sich bitte über den VPN-Client an: Details zur Installation
Now the URL just disappears and I have to add it manually. That is a reduction inefficiency"
Suggested solution by the client: within Assist Message, I should be able to copy and paste text that contains hyperlinks to the Assist Message body.
Explanation from LL:
Steps to reproduce:
1. please copy the below example:
Für Zugang auf diese campuslizenzierten Inhalten melden Sie sich bitte über den VPN-Client an: Details zur Installation
2. paste this into a new assist message body
3. please note that the hyperlink (which is attached to "Details zur Installation") is no longer attached.
